2026 Evident AI Index for Insurance Findings
The 2026 Evident AI Index for Insurance evaluates the artificial intelligence maturity of 30 major North American and European insurers across talent, innovation, leadership, and transparency. The report highlights a growing gap between industry leaders and the rest of the sector as AI specialist roles increase despite a contraction in the broader workforce.
Aggregated from 6 sources · Updated 1 Aug 2026, 03:06 UTC (UTC)
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Facts (10)
- Established
Allianz attained the top overall position in the 2026 Evident AI Index for Insurance, followed by AXA and Manulife.
- Established
The index ranks 30 of the largest insurers in North America and Europe based on four pillars: talent, innovation, leadership, and transparency.
- Established
Manulife was ranked as the top life insurer for AI maturity for the second consecutive year.
- EmergingNiche Signal
AI-specialist roles in the insurance sector grew by 32% year-over-year, while the broader insurance workforce contracted by 2.2%.
- Emerging
Roughly one in 50 employees across the 30 indexed insurers is now classified as an AI specialist.
- EmergingNiche Signal
Claims management is the most common publicly disclosed AI use case, accounting for 28% of deployments.
- EmergingNiche Signal
Only 2% of reported insurance AI use cases resulted in revenue uplift, while 75% focused on productivity gains.
- EmergingNiche Signal
Travelers ranks seventh overall in the index and leads in documented AI outcomes among U.S. property and casualty writers.
- EmergingNiche Signal
Manulife and Microsoft expanded a five-year partnership to deploy AI governance tools and broaden Copilot access to 30,000 employees.
- EmergingNiche Signal
TD Bank Group established seven 'Responsible AI Principles' to govern AI deployment across its bank and insurance operations.